Explore this page for answers to the most common questions
about AffiniPay. For additional information, contact our in-house
payment experts for friendly, personalized support.
Can I take payments online?
Yes! You don’t need a terminal or any other equipment to use
AffiniPay. Our technology is designed specifically to let your
association take and manage payments online. We will provide you with
a free USB swiper in case you prefer to swipe cards for in-person
payments. Additionally, you can download the AffiniPay app and
purchase our mobile swiper for on-site event payments.
Can I accept debit cards?
We are proud to offer extremely competitive rates and
transparent pricing. We’d love to perform a detailed cost comparison
for you to compare our rates to your current provider. Contact us to request a comparison
Can I schedule future payments?
Yes. With our Scheduled Payments feature, you can authorize
future transactions to run on any schedule you set. Schedule payments
to run for a designated amount of time, or until a total dollar
amount has been reached. Learn more about Scheduled Payments.
What is PCI Compliance?
PCI compliance is a set of standards implemented by the card
brands that regulate how businesses and organizations handle, store,
and transmit credit card information. Your AffiniPay account includes
a PCI compliance program for your association at no extra cost to
help you stay compliant. Learn more in
our support center.
How quickly will I see funds deposit into my account?
You’ll be able to see new transactions in your AffiniPay
account as “pending” just minutes after they’re run, and the funds
themselves will be deposited within 1–3 business days. Next day
funding is available on request.
Do you work in Canada?
Yes! We’re happy to serve organizations throughout the U.S.