Talk with our certified, dedicated in-house support team
We're proud to have a team of experienced Certified Payments Professionals (CPPs) here in our headquarters in Austin, TX, ready to assist you. The Electronic Transactions Association CPP program is a symbol of excellence and expertise in the payments industry. This certification demonstrates that an individual has exceptional knowledge and understanding related to today's complex electronic payments environment.
We were launching a redesigned website and updating the online collection of license fees and other dues. Integrating our website with AffiniPay was seamless with the technical assistance provided, and allowed us to collect ACH and credit card payments from our members. We were also able to build a reconciliation process for our online payments that used the reporting tools provided by AffiniPay's in conjunction with the reports generated from our own database interface. AffiniPay’s reporting tools were better, and the fees lower. Best of all, on the rare occasion we have needed assistance from AffiniPay, our client representative Janelle Benefield has been easy to contact and responded quickly to see that the issue was resolved quickly.
DIRECTOR OF DIGITAL COMMUNICATIONS, ALABAMA STATE BAR
Our expert team of in-house Certified Payments Professionals has the specialized experience to give your association comprehensive support. We don't believe in phone trees. Your questions are always answered by a human being—not a robot.